How to access the Advanced settings on a Sky Q Hub router

• From your computer open a web browser.
• In the address bar type: 192.168.0.1 and press enter on your keyboard.
• When you press Enter on your keyboard, a Summary Status page will load.
• In the menu if you select Advanced you will be prompted for a user name and password.
• The default user name is: admin.
• The default password is: sky.
• When you select Log in you will gain access to your routers advanced settings.

Note: If someone has change the default user name and password on your router, you can try factory resetting your router. While this will reset all the advanced settings your Sky Q hub, it will also return the username and password back to its defaults. To perform a factory reset:

• Locate and hold down the reset button on the back of your router until the power light flashes green.
• You can now release the reset button.
• Wait until the power light goes green.
• Do not unplug or switch off your hub while you perform a reset.

• Mydoodads article – How to extend your home WiFI using a TP-Link AV600 Powerline Wi-Fi kit.

• Sky support article – Sky Q Hub Quick Start Guide.
• Sky support article – Find change or reset your hub password.