In this video we demonstrate how from within Safe Mode, you can troubleshoot the video output of a Playstation 5. This can be useful when trying to fix certain issues relating to getting your PS5 to display an image on a TV screen.
- Power down your PlayStation 5 console
- Now press and hold down the Power button on your PS5 for 6 seconds
Notes: Your PS5 will take some time to power down. While your console powers down, the indicator light on your PS5 will pulse. You will know that your console has powered down when its status light goes out.
Notes: As you will need to connect your controller to your PS5 via a USB type C cable. Please note that not all USB type C cables are equal. So while some are able to transfer data and charge, other cables will only be able to charge a device. As its very difficult to tell if a USB type C cable can charge and transfer data, we recommend that once you find a cable that works with your PS5 and your controller, you always use that cable.
- Once your PS5 has powered down, connect your controller to your PS5 using a USB type C cable.
- Press the PS button to pair the controller to your console.
- The seven option of Safe Mode will now be displayed.
- Select Change Video Output
Notes: There are two options within Video Output on a PlayStation 5, Change Resolution and Change HDCP mode. Change Resolution basically forces your console to output only to a specific resolution, while DHCP mode either enables or disables the ability for you to record media content being played from your PS5.
- Sony support – Safe Mode on PS5 and PS4 consoles
- Wikipedia article – High-bandwidth Digital Content Protection
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