How to de-register and factory reset an Amazon Echo smart plug


In this video we take a look at how you de-register and factory reset an Amazon Echo smart plug. While this procedure will remove the smart plug from your Amazon account. It will also remove any settings, applications and data stored on the device. So typically you would deregister and factory reset a Echo smart plug, if you intent to give it away, sell or decommission it. 

Note: In most instance restarting your smart plug should fix any problem it might be having. However, you may also find it useful to perform a factory reset. This is because a factory reset will reinstall the smart plug’s firmware, which may help to resolve your problem. 

Note: In order to correctly de-register and factory reset an Amazon Echo smart plug. The device needs to be connected to the internet. This is so that the smart plug can be de-registered from your Amazon account. However, if you have purchased a second hand Echo smart plug and the previous user has not de-registered it from their account. You will not be able to set it up with your Amazon account. 

  • Locate the volume down button and switch the volume to zero.
  • Now locate the microphone off button
  • Press and hold down both the volume down and microphone off buttons for 25 seconds, or until the indicator light turns blue.
  • Wait roughly 2 minutes while the Echo Pop resets.

Note: Performing a factory reset on an Amazon smart plug, will take roughly 2 minutes to complete. However, while the smart plug is being reset do not remove the power from the device, as that can permanently damage its operating system. The factory reset will be completed when the indicator light on the Echo smart plug flashes blue.

Quick reference notes:

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