- Power down your Nintendo Switch.  
 
- This is done by pressing and holding down the power button for 5 seconds, to display the power menu.
 
- From the menu, choose Power Options – Power Off.
 
- With the console powered down. Press and hold down both volume buttons.
 
- Now press the power button to start the console. But be sure to continue to keep the volume buttons pressed down.
 
- Only release your finger from the volume buttons when your console has entered recovery mode.
 
- In the recovery mode menu, choose Restore Factory settings.
 
Note: It can be frustrating trying to enter recovery mode. So if you fail on your first attempt, keep trying. Also if you are able to