In this video were going to take a look at how you de-register and factory reset an Amazon Echo Dot or Dot Max. Which is a process that will remove an Echo Dot from your Amazon account, along with any settings, apps, and data it has. So, if you’re planning to give it away, sell it, or put it out of service, you’ll need to do this.
Note: If your Echo Dot or Dot Max is acting up, restarting it might just do the trick. But if that doesn’t work, you could also try a factory reset. It’s like giving the Echo Dot a fresh start, and it might just fix your problem.
Note: To properly de-register and factory reset your Echo Dot or Dot Max, the device needs to be connected to the internet. That way, the Dot can be removed from your Amazon account. However, if you got a second-hand Echo Dot and the previous owner hasn’t de-registered it, you won’t be able to set it up with your Amazon account.
- Open the Amazon Alexa app.
- Select Devices.
- From the list of devices, locate and select your Echo Dot.
- From the pop up window tap the Settings icon.
- In scroll to the bottom of Settings and tap Deregister.
- When asked if you are sure that you want to deregister this device, choose Deregister.
Note: After choosing to deregistering your Echo Dot. As long as your device is connected to the internet, it will also remotely factory reset itself.
- On the front of the Echo Dot locate the control buttons.
- Press and hold down both the volume down button and the microphone off button for 25 seconds.
- When you release your fingers, the Echo Dot will factory reset itself and deregister from your Amazon account.
Note: Performing a factory reset on an Amazon Echo Dot or Dot Max, will take roughly 1 minute to complete. However, while the Echo Spot is being reset do not remove the power from the device, as that can permanently damage its operating system. The factory reset will be completed when the Echo Spot informs you that it is ready to be setup.
- Amazon support – Reset your Echo Dot Max.
