What to do if your Nintendo Switch 2 crashes

• To power down a frozen or locked up Nintendo Switch.
• If applicable first remove the console from its dock.
• Next locate the power button.
• Now press and hold it down for up to 20 seconds, or until the screen on the console is blank.
• Remove the SD and/or any game card.

Note: The reason why you remove the SD and game card, is to ensure that these secondary items are not the cause of your Switch crashing. So you would only reinsert the SD and game card after your console has successfully restarted.

• Power on your Nintendo Switch.
• When your console successfully restarts you can reinsert the SD and game card.

Note: If your console continues to display problems. You can try reinitialising its system software, without deleting your save data. If that fails the alternative is to perform a full factory reset. However, this will delete all games, saves and user data from the console. If after trying these fixes you still have problems, we recommend you Contact Nintendo Support.

• mydoodads article – Factory reset a Nintendo Switch 2 without deleting save data.
• mydoodads article – Return a Nintendo Switch 2 back to factory defaults.
• mydoodads article – How to clear the cache on a Nintendo Switch.

• Nintendo article – Nintendo Switch 2 specifications.
• Nintendo article – Nintendo Switch 2 Freezes, locks up or will not power off.
• Nintendo article – Restoring to factory settings.