Useful ChromeOS troubleshooting tools

How to find the IP Address from within the CROSH of Chrome OS

In this video we take a look at a terminal command, that will allow you to check the IP address a Chromebook is using. While you can find more extensive information regarding IP address in Network settings. This command can be useful if you want to…

How to check when your Google Chromebook goes “end of life”

One of the biggest issues with buying a Google Chromebook, is discovering that your relatively new computer is about to go end of life. Going end of life, is where a Chromebook is no longer supported by Google, so will no longer be able to receive…

How to factory reset (Powerwash) a Google Chromebook 2023

In this video we demonstrate how you perform a factory reset, (Powerwash) on a Google Chromebook. As performing this action will return a Chromebook back to its original factory system state. Typically you would perform a factory reset if you intend…

How to perform a diagnostic test on a Chromebook

If your Chromebook either crashes or does not seem to be performing as it should. You can now perform a diagnostic test within ChromeOS. The diagnostic test will check the quality of your Internet connection, perform a battery test, run a series of…

Restore a closed tab in ChromeOS and the Chrome browser

If when using Chrome browser, you like to always display multiple tabs, you may have noticed how easy it is to accidentally close an open tab. So in this video we take a look at how you can restore a recently closed tab in Chrome. Note: While we use…

How to reinstall Chrome OS from bootable recovery media

In this video we take a look at how you reinstall ChromeOS onto a Google Chromebook. However, in order to complete this procedure, you will have to have created the bootable recovery media for your model of Chromebook. If you would like more…

How to create the bootable recovery media for your Chromebook

In this video, we demonstrate at how you can create a bootable recovery flash drive for your Google Chromebook or Chrome OS device. Notes: The recovery disk will allow you to restore your Chrome OS device should the operating system become…

Google Chromebook Troubleshooting – How to run a ping test in Chrome OS

In this video we look at how you can run a ping test from a Chromebook. This is a handy troubleshooting tool, that can help you to determine if a device is connected to your home network. You can also see exactly what level of latency that device…

Google Chromebook Troubleshooting – How to run a WiFi network diagnostic test

Note: As of ChromeOS 119.0.6045.212 (December 12, 2023), we have noticed that the network_diag command is no longer recognised in the CROSH. So because we have no alternative CROSH command for running a WiFi network diagnostic. We will have to revert…

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